FOUNTAIN VALLEY, Calif., June 24, 2020– The J.D. Power 2020 U.S. Initial Quality Study (IQS)ranked Hyundai Tucson as the best compact SUV in initial quality today. The Hyundai Veloster also earned the top score in the compact sporty car vehicle segment.
Additional vehicles in Hyundai’s lineup performed well, with Accent and Elantra both finishing second in their respective segments, while Santa Fe was third.
Barry Ratzlaff (left), chief customer officer, Hyundai Motor America and Omar Rivera, director, quality and service engineering, Hyundai Motor America accept J.D. Power IQS trophies for the Hyundai Tucson and Veloster.
“Outperforming the best vehicles in a segment is always a major milestone for Hyundai,” said Barry Ratzlaff, chief customer officer, Hyundai Motor America. “These accomplishments are a testament to the entire company’s dedication, including design, engineering, manufacturing, service, field teams and our dealer partners, to deliver the highest quality vehicles to our customers.”
The 2020 U.S. Initial Quality Study is based on responses from 87,282 purchasers and lessees of new 2020 model-year vehicles who were surveyed after 90 days of ownership. The study, which provides manufacturers with information to facilitate the identification of problems and drive product improvement, was fielded from February through May 2020.
The 2020 redesign marks the fifth generation of the study, which is now based on a 223-question battery organized into nine vehicle categories: infotainment; features, controls and displays; exterior; driving assistance (new for 2020); interior; power train; seats; driving experience; and climate.
J.D. Power 2020 U.S. Initial Quality Study (IQS) Ranks Hyundai Tucson (left) and Veloster Tops in their Segments
Barry Ratzlaff (left), chief customer officer, Hyundai Motor America and Omar Rivera (right), director, quality and service engineering, Hyundai Motor America accept J.D. Power IQS trophies for the Hyundai Tucson and Veloster from Robert Mansfield (middle), senior director, global automotive, J.D. Power.
J.D. Power 2020 U.S. Initial Quality Study (IQS) Ranks Hyundai Tucson (left) and Veloster Tops in their Segments
J.D. Power 2020 U.S. Initial Quality Study (IQS) Ranks Hyundai Tucson and Veloster Tops in their Segments
The J.D. Power 2020 U.S. Initial Quality Study (IQS) ranked Hyundai Tucson as the best compact SUV in initial quality today.
The J.D. Power 2020 U.S. Initial Quality Study (IQS) ranked Hyundai Veloster as the best the compact sporty car in initial quality today.
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability. Established in 1968, J.D. Power has offices serving North America, Asia Pacific and Europe.
Hyundai and Kia’s heat management innovation maximizes EV driving range in low temperatures
EV drivers can heat the cabin without a significant impact on electric driving range
Industry-leading heat pump technology originally introduced on first-generation Kia Soul EV in 2014
Kona Electric wins Norwegian Automotive Federation’s real-range validation test
SEOUL, June 9, 2020 – Hyundai Motor Company and Kia Motors Corporation have today revealed new details of their innovative heat pump system, deployed in Hyundai and Kia’s global electric vehicle (EV) line-up to maximize their all-electric driving range in low temperatures.
Hyundai and Kia’s heat pump is a leading heat management innovation that maximizes the distance that Hyundai and Kia EVs can travel on a single charge, scavenging waste heat to warm the cabin. It enables EV drivers to heat their car’s cabin in cold weather without significantly impacting electric driving range, unlike other EVs.
The technology was first introduced in 2014 on the first-generation Kia Soul EV. Comprising a compressor, evaporator and condenser, the heat pump captured waste heat given off by the vehicle’s electrical components, recycling this energy to heat the cabin more efficiently. The technology meant the Soul EV’s 180 km electric range was protected in cold weather driving conditions.
The industry-leading heat pump system has now been developed further for new EVs from Hyundai and Kia. The new system scavenges waste heat from an increased number of sources for optimum cold-weather EV range. These innovations mean that Hyundai and Kia EVs offer more consistent range in temperatures where other EVs start to see a significant decline in the distance possible from a single charge. Equipped with the latest heat pump technology, the Kona Electric proved this in a recent test in Norway, the most advanced EV market in the world.
Kona Electric wins Norwegian real-range validation test
The Norwegian Automotive Federation (NAF) recently compared 20 EVs in cold and warm weather conditions to identify models with the most consistent driving range and charging performance. The test monitored the performance deviation of each vehicle in cold conditions compared to quoted manufacturer figures.
The Kona Electric took first place, travelling 405km in the cold – compared to the 449km quoted under WLTP combined cycle testing conditions (23°C / 73°F). In severe cold weather, the Kona Electric offered 91 percent of its WLTP combined cycle range, deviating just 9 percent from its claimed all-electric driving range.
How it works: EV cabin heating without the energy drain
Hyundai and Kia’s heat pump technology made its debut six years ago on the first-generation Kia Soul EV. Since then, the industry-leading heat pump technology has been developed further for new EVs from Hyundai and Kia. It now harvests significantly more energy by recycling additional waste heat not only from power electrics (PE) modules (such as drive motors, on-board chargers, and inverters), but also from the battery pack and slow charger.
The system uses the heat generated by these components to vaporize refrigerant from liquid to gas form. High-pressure gas is discharged from the compressor and forced into a condenser to be converted back into a liquid. This process generates additional heat energy that is recovered by the heat pump and used to warm the cabin.
This captured energy improves the efficiency of the HVAC (heating, ventilation and air conditioning) system, recycling it to more efficiently heat up the cabin and minimize battery power consumption. By reducing the load on the battery, the heat pump cuts energy consumption from the HVAC system, maximizing the available electric driving range of the car.
Hyundai and Kia continue to develop their heat pump technology to yield even greater improvements in energy capture and efficiency. The system has been gradually refined since its 2014 introduction through extreme cold weather testing in Northern Sweden, where temperatures can get as low as -35°C (-31°F) in the winter. By testing in extreme cold temperatures, research engineers have identified additional ways to recycle as much waste heat as possible to increase the efficiency of the heat pump system. Testing the technology in these conditions ensures the heat pump is capable of operating in even the coldest environments.
Battery pack heat management enhances EV driving range
The heat pump is one of a number of innovations found in Hyundai and Kia’s current generation of EVs, with heat management also used to realize major improvements in EV battery packs.
A water-cooling system for Hyundai and Kia’s EV battery packs, rather than conventional air cooling, have yielded further increases in range without increasing physical dimensions. This development means battery cells in Hyundai and Kia EVs can be packaged much more tightly, with water-cooling channels taking up less space than air-cooling channels, increasing battery density by up to 35 percent.
This innovation means the latest EVs from Hyundai and Kia offer around twice as much driving range and battery capacity compared to the their first-generation EVs – and are capable of travelling significantly further on a single charge. For example, the first-generation Soul EV offered owners an electric driving range of around 180km from a single charge of its 30kWh lithium-ion polymer battery pack. The second-generation Soul EV, with a 64kWh battery occupying a similar amount of space, is capable of traveling up to 386km on a single charge.
A study carried out by Korea’s Ministry of the Environment on the Hyundai Kona Electric and Kia Niro EV found that the heat pump significantly reduced battery consumption in cold conditions. When each car was driven in temperatures of -7°C (19°F) with the HVAC system activated, they were able to maintain 90 percent of their driving range compared to journeys undertaken at an ambient 26°C (79°F) – setting a new benchmark for other EVs. By contrast, many EVs offered by other manufacturers saw their total electric driving range drop by between 18 and 43 percent under the same test conditions.
Further development of heat pump technology
Hyundai and Kia continue to hone and improve the heat pump system and other heat management innovations, with the technologies currently informing the development of next-generation EVs from each brand.
Under its ‘Strategy 2025’ plan, Hyundai Motor aims to sell 670,000 battery EVs and FCEVs (fuel cell electric vehicles) annually and become a top-three EV manufacturer by 2025. Kia’s mid- to long-term strategy, dubbed ‘Plan S’, will see the brand’s line-up grow to 11 EVs over the same time frame.
Hyundai has revealed the new Santa Fe, which will be available from September 2020 with hybrid and plug-in hybrid engines.
It is based on a new platform and promises improved performance, efficiency and safety.
The new power trains, which are yet to be detailed, expand Hyundai’s range of electrified SUVs and will help reduce operating costs for fleets and company car drivers.
Other updates include a new front bumper with a larger grille and restyled headlights. The new Santa Fe also has wider wheel arch cladding's and the option of 20-inch alloy wheels to improve road presence.
At the rear, a new tailgate design features a red reflector band to connect the taillights.
For the first time, the Santa Fe is also offered with an optional Luxury Package. The trim’s exterior includes a dedicated 20-inch wheel design and front and back lower bumpers and side cladding which match the body paint color, rather than matte black.
Hyundai says the new car’s interior provides more space, comfort, and convenience compared to the previous model. There is an increase in the number of premium soft-touch materials, and it features a new lower dashboard design, a redesigned center console and a new 10.25-inch touchscreen.
Vehicle stability and handling is improved by more effective weight distribution, which lowers the center of gravity. Aerodynamics have also been improved so that air resistance is minimized to deliver improved fuel efficiency, power and driving performance.
More details on the new Santa Fe will be released closer to the vehicle’s market launch.
All-New 2020 Hyundai Venue Brings Iconic Style, FUNctionality and Charisma to Urban Streets
Appealing Starting Price of $17,350
‘ Right-Sized’ Urban Compact SUV: Impressive Fuel Economy; Desirable Connectivity Conveniences and Abundant Standard Safety
FOUNTAIN VALLEY, Calif., May 4, 2020 – Hyundai Venue is the most recent addition to the 2020 Consumer Guide Best Buy Lineup thanks to a rare mid-year evaluation by the publication. From everyday activities to weekend fun, Venue is a great fit in accommodating busy lifestyles with an abundance of personality and practical features, including preventative safety, maneuverability and connectivity. Venue joins three additional Hyundai products originally selected to the 2020 Consumer Guide Best Buy roster including the Hyundai Palisade - midsize crossover, Kona - subcompact crossover for the second year in a row and Accent - subcompact car for the third year in a row. Venue is built in Ulsan, Korea and is on sale at Hyundai dealerships across the country.
“We appreciate the rare mid-year addition of the Hyundai Venue to Consumer Guides’ widely respected 2020 Best Buy list,” said Scott Margason, director, Product Planning, Hyundai Motor North America. “The recognition reinforces the embodiment of value and functionality in a small, charismatic product offering, during a time in which extravagant purchases have been put-on-hold.”
According to Consumer Guide judges, multiple factors contributed to Venue’s addition to the list. The Venue’s subcompact size makes it one of the smallest and most affordable vehicles in the class, while also offering more passenger and cargo room than expected, and an impressive list of standard and available comfort/convenience and safety features.
“The new Hyundai Venue takes aim at the penny-pinching end of this segment, undercutting the starting price of the Kicks by about $1500,” Said Tom Appel, publisher Consumer Guide. “Though its ride quality, engine noise levels, and extra-tidy overall dimensions will remind you you’re in a bargain-priced vehicle, the Venue wins us over nonetheless with its spunky design personality, pleasant interior ambiance, fuel economy, and passenger/cargo versatility.”
Consumer Guide evaluates numerous vehicles during the year to determine which ones prove their value and available features. Vehicles selected for the Automotive Awards offer a combination of features and options plus the dynamic qualities that make for safe, enjoyable and reliable transportation choices.
The in-house developed, world-first technology improves gear-shift efficiency for hybrid vehicles and is now set for mass production
Active Shift Control reduces gear-shift times by 30%, adds to driving fun, and improves fuel economy
SEOUL, July 18, 2019 – Hyundai Motor Group has developed the world’s first Active Shift Control (ASC) transmission technology. The innovation optimizes transmission efficiency by monitoring gear shifts 500 times per second, precisely adjusting the transmission rotation speed to for faster shift times. The new technology will premiere in the upcoming Hyundai Sonata Hybrid and eventually benefit other upcoming Hyundai and Kia hybrids.
ASC applies new control logic software to the Hybrid Control Unit (HCU), which then controls the electric motor to align the rotational speeds of the engine and transmission to reduce gear shift time by 30%. The technology also delivers smoother gear changes despite quicker shift times.
“The development of world’s first ASC technology is a remarkable innovation which incorporates precise motor control to automatic transmission,” said KyoungJoon Chang, Vice President and Head of Powertrain Control System Group of Hyundai Motor Group, “It will not only save fuel but also provide a more fun driving experience for our customers.”
Innovation: Independently Developed Control Logic Software Applied to the Electric Motor
Conventional hybrid vehicles do not have torque converters in order to further improve fuel economy as torque converters lose energy during the process of transmission. Although fuel efficient, such a system also requires longer shift times to ensure smoother gear changes.
ASC technology allows the hybrid’s electric motor to also take control of gear shifts by applying new software logic to the Hybrid Control Unit (HCU) to mitigate issues with slower shift time. The HCU monitors the rotational speed of transmission with a sensor installed inside the electric motor at 500 times per second to quickly synchronize the rotational speed with that of engine.
With the synchronization, shift time is reduced by 30% from 500ms to 350ms. This not only improves hybrid vehicle’s acceleration performance and fuel economy, but also durability of the transmission by minimizing friction during gear shift.
FOUNTAIN VALLEY, Calif., June 24, 2019 – In one of the industry’s most stringent crash tests, the 2019 Hyundai Tucson has been upgraded from a 2019 TOP SAFETY PICK to a 2019 TOP SAFETY PICK+ from the Insurance Institute for Highway Safety (IIHS). The 2019 TOP SAFETY PICK+ award applies to Tucsons equipped with Forward Collision-Avoidance Assist and LED headlights built after March 2018.
Hyundai has 11 vehicles that have received the TOP SAFETY PICK or TOP SAFETY PICK+ Awards when equipped with optional front crash prevention and specific headlights. The other 2019 Hyundai models that have achieved these honors from the IIHS are Accent, Elantra (built after September 2018), Elantra GT, Ioniq Hybrid, Ioniq Plug-In Hybrid (built after July 2018), Kona, Santa Fe, Santa Fe XL, Sonata and Veloster (built after August 2018).
According to IIHS, models that earn TOP SAFETY PICK+ are the best vehicle choices for safety within their size categories. The 2019 criteria required:
Good ratings in the driver-side small overlap front, passenger-side small overlap front, moderate overlap front, side, roof strength and head restraint tests
Advanced or superior rating for front crash prevention
Good headlight rating
“We take safety very seriously at Hyundai. We are proud to hear that Tucson received an upgraded accolade from IIHS,” said Scott Margason, director, Product Planning, Hyundai Motor America. “Hyundai continues to prioritize making advanced safety features available and standard.”
The new standard Hyundai SmartSense safety technologies (listed below) on the Tucson add additional protection for drivers and passengers. For example, Forward Collision-Avoidance Assist utilizes radar to help detect another vehicle and warn the driver of a potential collision. If the driver does not react to avoid the impact, the system may apply emergency braking. Other standard safety features include High Beam Assist, Rain-sensing wipers, Surround View Monitor, and Smart Cruise Control with Stop-and-Go.
Hyundai SmartSense Safety Technologies: Now standard on all trim levels
Two Years in a Row Hyundai Ranks as the Second-Highest Non-Premium Brand
Retains Third Overall Position Among All Brands
Hyundai Owners Report Three Fewer Problems per 100 Vehicles than in 2018
Santa Fe Is the Top-Ranked Midsize SUV in Initial Quality
FOUNTAIN VALLEY, Calif., June 19, 2019 – New-vehicle quality across the entire Hyundai lineup resulted in the company being ranked as the second-highest non-premium brand in J.D. Power’s 2019 U.S. Initial Quality Study (IQS) for the second consecutive year. Hyundai owners reported three fewer problems per 100 vehicles (PP100) than in 2018 as Hyundai also maintained its third overall ranking with a significant 12 PP100 fewer than the fourth place brand.
In the model segments, the all-new Hyundai Santa Fe received the midsize SUV award and was one of only three vehicles to win one of the 21 segments in its launch year. Hyundai’s entire lineup performed well with Tucson, Elantra, Accent and Veloster all finishing second in their respective segments, while Kona and Sonata each were third.
As a brand, Hyundai ranked first in two of the eight categories with the fewest reported ACEN (Audio, Communication, Entertainment, and Navigation) and seat problems. J.D. Power also classifies problems as either design or defect/malfunction and Hyundai finished with the lowest number of design related problems among non-premium brands.
“Hyundai owners and new car shoppers can have peace of mind in knowing that our new vehicle quality continues to be among the best in the industry,” said Barry Ratzlaff, vice president, Customer Satisfaction, Hyundai Motor America. “Our performance in the highly respected IQS study and our overall commitment to quality are a testament to the entire company’s dedication, including design, engineering, manufacturing, service, field teams and our dealer partners, to deliver the highest quality vehicles to our customers. We are proud to maintain our quality leadership and will not relent in our pursuit to constantly improve the quality of our vehicles.”
J.D. Power measures initial quality by the number of problems owners experience per 100 vehicles during the first 90 days of ownership, with a lower score reflecting higher quality. Hyundai had 71 PP100, outpacing the industry average of 93 PP100.
In its 33rd year, the 2019 U.S. IQS is based on responses from 76,256 purchasers and lessees of new 2019 model-year vehicles who were surveyed after 90 days of ownership. The study is based on a 233-question battery organized into eight vehicle categories designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. The study was fielded from February through May 2019 with rankable data compiled on 32 brands, 191 models and 142 assembly lines. For more information on the 2019 U.S. IQS, visit https://www.jdpower.com/business/press-releases/2019-initial-quality-study-iqs.
Marks Second Year in a Row that Kona has won a Winter Vehicle Award from the New England Motor Press Association
Kona is also the 2019 North American Utility of the Year®
FOUNTAIN VALLEY, Calif., June 12, 2019 – The Hyundai Kona was awarded Best-in-Class Subcompact SUV by the New England Motor Press Association (NEMPA). This marks the second year in a row that Kona has been recognized by NEMPA in its Winter Vehicle Awards.
“Kona continues to rack up awards as a testament to its product excellence,” said Mike O’Brien, vice president of Product, Corporate and Digital Planning, Hyundai Motor America. “Kona sets the benchmark for its segment, with a 1.6L Turbo combining outstanding efficiency and robust power along with cutting-edge connectivity and class-leading available safety features.”
NEMPA members evaluated numerous vehicles during the winter months to determine which prove their ability and agility in some of the toughest driving conditions and in one of the most densely populated and geographically-distinct regions in America. Vehicles selected for the Winter Vehicle Awards offer a combination of winter-specific features and options plus the dynamic qualities that make for safe, enjoyable, and competent all-weather driving. The Kona was specifically called out for its confident handling and winter-friendly amenities by NEMPA members.
Kona continues to be recognized for all-around excellence by the industry. In 2019, Kona has been named North American Utility of the Year®, a Car and Driver 10Best Truck and SUV, Crossover of the Year by Texas Motor Press Association and Best Subcompact SUV for the Money by U.S. News & World Report.